PRIVACY
Effective August 31, 2026. This policy describes information Drivers Lounge may collect, why it is used, and the choices available to you.
Account details, driver or business profile information, optional mobile number, communication preferences, community posts, carrier reviews, road reports, marketplace content, support messages and other information you choose to submit.
When account services are available, you can save reusable truck dimensions, trailer details, axle count and last loaded gross weight privately to your Drivers Lounge account for use on another device. Standard and permitted-load defaults are separate. Saving a truck setup does not save permit trips or route approvals. Guest setups remain in your browser. Account defaults can be deleted from the setup panel; existing device load drafts are unchanged. Account deletion removes the account defaults.
When you choose Save trip to account, the load details, original permit PDFs/photos, scanned QR references, route text and map coordinates are stored privately in our Supabase service for that account. This can include names, vehicle details and locations printed on your permits. Other drivers cannot read these account copies. Opening an account trip downloads its originals to that device; a transfer does not grant route approval or crew access. Save again after edits. Previously uploaded originals remain stored until you remove the account copy, even if removed from the current route draft. Remove account copy deletes the current account trip and its stored originals after cleanup succeeds; previously downloaded device copies and exported backups remain until you delete them separately. While offline, the app can show downloaded trips for the last signed-in account on that device. This local preference cannot authorize account uploads or downloads. Signing out clears the preference and hides linked account trips in the app, but does not erase or encrypt browser storage. Use a trusted device and delete its local copies before handing it to someone else. Infrastructure backups may retain data according to provider retention. Account deletion requests include permit data and require storage cleanup.
Location may be used for navigation, nearby road intelligence and driver reports when you permit access. You can deny or revoke location permission in your device or browser settings. Drivers Lounge should not require continuous location access for features that do not need it.
Drivers Lounge may show paid sponsored offers and separately labeled public offers found for drivers. We may record limited interaction events such as impressions, audio plays and saves to operate and measure the feature. Saving an offer in the app does not require email or text marketing consent.
If you explicitly enable saved-offer delivery, Drivers Lounge may use your account email or optional mobile number to send an offer you chose to save. You can turn email or text delivery off from Account settings. We do not treat a one-tap in-app save by itself as consent to unrelated marketing messages.
We use information to operate accounts, show relevant driver tools, process community and carrier-review content, save requested offers, improve safety-related features, prevent abuse, respond to support requests and maintain the service.
Published reviews and posts may be visible to other users. Drivers should avoid posting private personal information, confidential company information, threats or unsupported allegations about identifiable individuals. Reporting tools may preserve content needed for moderation review.
Drivers Lounge may rely on infrastructure, authentication, mapping, analytics, communications and other service providers to operate the app. These providers may process limited data needed to provide their services under their own terms and privacy obligations.
Information may be retained while your account is active and as reasonably necessary for security, legal compliance, dispute resolution, fraud prevention and service operation. Public content may be retained in de-identified or moderated form where appropriate.
You can request deletion from the web or from the Account page. A deletion request begins a review process so identity, safety, fraud-prevention and legal-retention obligations can be handled before account data is removed or de-identified.
You may manage location permission, communication preferences, profile information, sign out, request support, report content and request account deletion.